The BBPGlobal service provides each subscriber with a unique extension number they can be reached at via the normal telephone (PSTN) network. To receive calls they use a standard headset and microphone on their computer in conjunction with free downloaded software. If the BBPGlobal subscriber is either busy on another call or is not at their computer, then a voice mail/message system is activated so that the BBPGlobal subscriber doesn’t “miss a call”. BBPGlobal subscribers can also add standard SIP based IP hardware, such as ATA, IP Phone or Gateways to their BBPGlobal service. For someone calling a BBPGlobal subscriber from a public phone network, it’s as simple as calling one of BBPGlobal’s local access numbers in Sydney,
Melbourne, Brisbane, Adelaide, Perth or Auckland and then dialling the subscriber’s unique extension. For the caller, the only cost they’ll pay will be to the local access number. In most cases this is an untimed local call. More local access locations will be added to the Broadband Phone network in the near future.

Features of BBPGlobal include:
1. Unlimited internet-to-internet calls - FREE
2. Receiving calls from standard telephone networks (PSTN and
Mobile) -FREE
3. BBPGlobal webmail account - FREE
4. Voicemail accessible via e-mail - FREE
5. Voicemail accessible via local access number FREE
6. Online call details - FREE
7. Calls to any standard telephone network globally (PSTN or
Mobile) with prepaid credit – call rates begin at 5c per min
8. Online sign-up, credit purchasing and account management
facilities
9. No fixed plans.

On 07/Sep/10 someone wrote:
I have a DID number (paid for, of course) which has been out of service for the last 6 hours - no answer when I 'phone BBP's support number - totally unimpressed.